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Open Bug report MC-748

"Reload Data" reloads tick data, not minute data

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I have a chart based on minute data, with the data supplied by IQ Feed. When I initially create a new chart for the symbol, QuoteManager will send requests to IQ Feed for minute data, and then load bars based on that minute data. (Assuming that I don't already have the data for that symbol loaded.)
However, if I select "Reload All Data" from MultiCharts, QuoteManager will then send requests to IQ Feed for tick data, not minute data. This is not the expected behavior, as the chart is based on minute data. This is sub-optimal, as it takes much longer to load the tick data, and IQ Feed does not retain as much historical tick data as it does historical minute data.
This should be fixed so that "Reload All Data" makes a query for minute data, not tick data.

Steps to reproduce this issue

I've attached the Event Log from Quote Manager for reference.  To create this, I did the following:
1.  Create a new minute chart for @EMD#.
2.  Wait for QuoteManager to load the data.  The trade log shows QuoteManager requesting and receiving minute data for @EMD.
3.  Select "Reload All Data" in MultiCharts.
4.  Wait for QuoteManager to load the data.  The trade log now shows QuoteManager requesting tick data.
(I cancelled this after it loaded a month's worth of tick data.)

Comments (1)
user-offline.png  MultiCharts Support (MultiCharts)
Dec 08, 2011 - 12:21

Please, download and install latest MultiCharts 7.4 Beta 2 from our web page and let me know if the issue persists. It should be fixed there.

Issue basics
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  • Targeted for
    MultiCharts 7.4 (RELEASED)
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    user-offline.png  Xyzzy (Xyzzy)
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