Hi
I'm using the MultiCharts .NET 8.8 SE (64 bit) trading platform connected to my real account and I have a gap at the GBP/USD instrument.
I've reinstalled the platform and downloaded all data again but it doesn't fill data.
I've checked this problem on MC .NET 8.8 (demo version) with the same result.
I've this problem on two separate computers with installed the MC .NET SE.
Please take a look at attached screenshots.
Could you check it and tell me if you have the same problem with GBP/USD instrument?
I'd like to notice that I don't have this gap on LMAX WEB trading platform.
My OS: Windows 8.1 (64 bit)
Platforms: MultiCharts .NET 8.8 SE (64 bit) and MultiCharts .NET 8.8 (demo version).
Regards
Karol Marchewka
LMAX: The gap at the GBP/USD instrument [SOLVED]
LMAX: The gap at the GBP/USD instrument
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- JoshM
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Re: LMAX: The gap at the GBP/USD instrument [SOLVED]
In the MultiCharts 8.8 Release topic, Henry said:
That will very likely also apply here.LMAX has confirmed that they have a known issue with NZD data (missing some daily data). They have ticket raised to have work done to fix it.
Please try the following:
1) In QuoteManager please go to Tools -> Data Sources -> LMAX -> Settings -> uncheck the option "Cache downloaded quote files".
2) Close MultiCharts and all of its processes:
https://www.multicharts.com/trading-sof ... _Processes
3) Go to "%userprofile%\AppData\Local\Temp\". Open testapi.lmaxtrader.com or api.lmaxtrader.com folder. Delete all files from this folder.
4) Start QuoteManager and Clear cache for all LMAX symbols
5) Start MultiCharts and plot the LMAX chart with daily data.
6) Reload the chart using Ctrl+R.