Search found 532 matches

by Anna MultiCharts
20 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 4 [SOLVED]
Replies: 12
Views: 614

Re: MULTICHARTS 14.0 BETA 4 [SOLVED]

Hello Mydesign,

Thanks for pointing that out.
We confirm there is an error in the Offline mode working. We’ll fix this in the release version.
by Anna MultiCharts
18 Mar 2020
Forum: MultiCharts
Topic: Multicharts with esignal shows incorrect split adjusted data
Replies: 5
Views: 219

Re: Multicharts with esignal shows incorrect split adjusted data

Hi regtracer, Unfortunately we cannot comment about this as only eSignal specialists can consult you about this. Please come to our Live Chat that is accessible from our web site http://www.multicharts.com/ (at the top of the page) to demonstrate this issue remotely. We'll be expecting you Mon-Fri f...
by Anna MultiCharts
18 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 4 [SOLVED]
Replies: 12
Views: 614

Re: MULTICHARTS 14.0 BETA 4 [SOLVED]

Shortcut is properly configured (Shift+Z), but it is missing from the menu (both on main menu and contextual menu). Shortcut-bug2.png (24.9 KiB) Not downloaded yet Shortcut-bug.png (17.54 KiB) Not downloaded yet And yes, hopefully it is possible to call the report from the menu. Mydesign, Trading p...
by Anna MultiCharts
17 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 4 [SOLVED]
Replies: 12
Views: 614

Re: MULTICHARTS 14.0 BETA 4 [SOLVED]

Does the limitation on "numbers of windows" exist with portfolio trader? Does it have similar restrictions? It seems to bog down as well when loaded up with numerous instruments gpw797, There are no restrictions. If the issue keeps happening, please send us your portfolio workspaces, export of symb...
by Anna MultiCharts
17 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 3
Replies: 29
Views: 2335

Re: MULTICHARTS 14.0 BETA 3

Hello Smoky, Apologies for the delay. Forum is a delayed response tool. If the issue is urgent, please report it through other support channels. On the Renko bars the “barstatus(1)=0” condition will only work in realtime. You can try disabling the Skip identical ticks option in the indicator setting...
by Anna MultiCharts
16 Mar 2020
Forum: MultiCharts
Topic: cancel order if condition on this bar is true
Replies: 4
Views: 320

Re: cancel order if condition on this bar is true

Hello bluepillrobot, But how do I integrate the condition "if the current price < previous low" then cancel the order? There’re no special commands to cancel an order on the broker. An order gets cancelled by the strategy as soon the conditions for order generation stop being met. You need to keep t...
by Anna MultiCharts
16 Mar 2020
Forum: MultiCharts
Topic: help code - different behavior from backtest
Replies: 4
Views: 229

Re: help code - different behavior from backtest

Hello auato,

You could run optimization of your strategy with the new timeframes, analyze the results and apply those inputs with which the strategy results are mostly the same compared to your previous setup.
by Anna MultiCharts
16 Mar 2020
Forum: MultiCharts
Topic: idea for next releases: decay performace
Replies: 3
Views: 245

Re: idea for next releases: decay performace

Hello auato, • To learn how to program please see our Wiki section for PowerLanguage articles: http://www.multicharts.com/trading-software/index.php/Category:PowerLanguage • You can find useful information about coding on the Power Language at this web page under Additional information sources: http...
by Anna MultiCharts
16 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 4 [SOLVED]
Replies: 12
Views: 614

Re: MULTICHARTS 14.0 BETA 4 [SOLVED]

Trying to assign a shortcut to the Performance Report does not work here. And BTW, shortcuts in general are apparently not saved with backup. Hello mydesign, Please make sure that you’ve properly configured the shortcuts. If all is done correctly, then you should be able to see the assigned keyboar...
by Anna MultiCharts
16 Mar 2020
Forum: MultiCharts
Topic: Multicharts with esignal shows incorrect split adjusted data
Replies: 5
Views: 219

Re: Multicharts with esignal shows incorrect split adjusted data

Regtracer, thanks. If I understand you correctly, you are referring to price splits on stocks. Unfortunately there is no support for this in MultiCharts.Please try reloading your chart in MultiCharts: Ctrl+R. If it doesn’t help, clear cache for your symbol in QuoteManager and then reload the data on...
by Anna MultiCharts
16 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 4 [SOLVED]
Replies: 12
Views: 614

Re: MULTICHARTS 14.0 BETA 4 [SOLVED]

Annotation 2020-03-15 175233.png (43.82 KiB) Not downloaded yet Still having lots of memory issues with this release .. see attached Annotation 2020-03-15 175233.png (43.82 KiB) Not downloaded yet Hello gpw797, Most likely you have a lot of windows within one MultiCharts instance. In MultiCharts 14...
by Anna MultiCharts
12 Mar 2020
Forum: MultiCharts
Topic: Painting wick and body not properly done
Replies: 4
Views: 230

Re: Painting wick and body not properly done

Hello arjfca, You may also what to try this: if High[1] > maxlist(open, close) and Low[1] < minlist(open, close) then begin if open <= close then begin plot1(open, "open_up_1", yellow , yellow, 15); plot2(close, "close_up", yellow, yellow, 15); plot3(open, "open_up_2", yellow, yellow, 1); plot4(low,...
by Anna MultiCharts
12 Mar 2020
Forum: MultiCharts
Topic: Multicharts with esignal shows incorrect split adjusted data
Replies: 5
Views: 219

Re: Multicharts with esignal shows incorrect split adjusted data

Hello regtracer,

Please post a screenshot of your eSignal settings from QuoteManager -> Tools -> Data sources -> eSignal -> Settings.
by Anna MultiCharts
11 Mar 2020
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 4 [SOLVED]
Replies: 12
Views: 614

MULTICHARTS 14.0 BETA 4 [SOLVED]

MultiCharts 14.0 Beta 4 is available for download now (64-bit build 19285)! This Beta version is featured as a separate product with isolated application/ database/ study folders. You can have this Beta installed alongside your main MultiCharts64 installation to fully test all of the new features w...
by Anna MultiCharts
11 Mar 2020
Forum: MultiCharts
Topic: How to continue my strategy after server restart
Replies: 4
Views: 314

Re: How to continue my strategy after server restart

kinwai,

Please describe the issue in detail as I’m afraid it’s not clear from your description. Attach some screenshots for illustration as well.
by Anna MultiCharts
11 Mar 2020
Forum: MultiCharts .NET
Topic: execute market order late
Replies: 3
Views: 158

Re: execute market order late

joenetic,

Yes, we will be able to analyze such cases by your logs.
In the comment to the logs please specify the Order IDs in question and the time of the issue.
by Anna MultiCharts
09 Mar 2020
Forum: MultiCharts .NET
Topic: playback on Renko chart tick resolution
Replies: 1
Views: 82

Re: playback on Renko chart tick resolution

Hello joenetic,

Unfortunately tick-by-tick playback is not available for non-regular chart types. You can only playback your Renko chart in As Is mode. Though we have this improvement filed in our system and it might be implemented in future.
by Anna MultiCharts
06 Mar 2020
Forum: MultiCharts
Topic: MCFX server technical maintenance
Replies: 0
Views: 147

MCFX server technical maintenance

Dear customers, Please be advised: there will be technical maintenance on the currency conversion server over the weekend (March 7-8); some users may be affected by that. We apologize for the possible inconveniences. As the result the connection to the currency conversion server will be more stable ...
by Anna MultiCharts
04 Mar 2020
Forum: MultiCharts
Topic: [Feature Request] Chart window style
Replies: 7
Views: 324

Re: [Feature Request] Chart window style

Hello Mydesign, Thanks for your suggestion. Yes, that’s true that the style of windows and ‘minimize’, ‘maximize’ and ‘close’ buttons has changed in Windows 10. But the style of the internal MDI-interface in Windows 10 is still the same as in Windows 7. To implement this improvement it will be requi...
by Anna MultiCharts
03 Mar 2020
Forum: MultiCharts
Topic: Using free Quotes all instruments finish the day with value 0
Replies: 1
Views: 138

Re: Using free Quotes all instruments finish the day with value 0

Hello strelow, Verify that in the Free Quotes data source settings the data is set to be taken from Yahoo Finance. Also please check how the data is displayed on Yahoo Finance website and how the data for download looks like there: https://finance.yahoo.com/quote/CSAN3.SA/history?p=CSAN3.SA You may ...
by Anna MultiCharts
28 Feb 2020
Forum: MultiCharts
Topic: Horizontal Trend Line for Session Time [SOLVED]
Replies: 7
Views: 339

Re: Horizontal Trend Line for Session Time [SOLVED]

Hello brunor, Considering that you modified the code and we cannot know what was done exactly, we can only assume that some parts of your code still remain excessive. We’d suggest adding the time check conditions in the beginning of the script: if time >= StartDrawingTime then For the drawings to be...
by Anna MultiCharts
28 Feb 2020
Forum: MultiCharts
Topic: exit function with error
Replies: 2
Views: 215

Re: exit function with error

Hello turbofib,

The correct code would be:

Code: Select all

input:num(numericSeries); if num=4 then begin print("input not correct a"); #return; end; print("input is correct");
You may also want to check out ‘RaiseRunTimeError’ or ‘Abort’.
by Anna MultiCharts
28 Feb 2020
Forum: MultiCharts
Topic: Need some guidance with the ATR Trailing LX(SX) signal of MC
Replies: 3
Views: 493

Re: Need some guidance with the ATR Trailing LX(SX) signal of MC

Hello my2108, The ‘else’ line is meant to protect the position on the bar where it was opened. Please refer to the following description of the signal: LX trailing stop based on ATR, it is activated immediately after entry; profit floor is not required because stop starts out loose; entry-bar protec...
by Anna MultiCharts
28 Feb 2020
Forum: MultiCharts
Topic: !From Strat to Broker MP sync on paper
Replies: 3
Views: 201

Re: !From Strat to Broker MP sync on paper

Hello joebone, !From Strategy To Broker MP Synchronizer! signal uses the PlaceMarketOrder command. This command places a market order at the broker without position changing on the chart. The absence of a strategy order mark on the chart is the planned behavior because this order is not taken into a...
by Anna MultiCharts
28 Feb 2020
Forum: MultiCharts
Topic: Strategy Errors
Replies: 5
Views: 264

Re: Strategy Errors

invest88,

The workaround would be to not use a high speed of playback – it should not exceed 20 updates per second.
by Anna MultiCharts
27 Feb 2020
Forum: MultiCharts .NET
Topic: execute market order late
Replies: 3
Views: 158

Re: execute market order late

Hello joenetic, According to your screenshots your order was generated on 14:19:10.112 and filled on 14:19:10.209. Are you trading in IOG (Intra-bar Order Generation) or without it? If you don’t use IOG, then your script is calculated on the bar close. If it generates any orders, the orders are sent...
by Anna MultiCharts
26 Feb 2020
Forum: MultiCharts
Topic: [IB] FX algo trading setting
Replies: 1
Views: 133

Re: [IB] FX algo trading setting

Hello Kennethgor, 1. For IB FX symbols can be found in the Cash category. 2. We cannot tell you how to set your commission rules (you should ask you broker about the commissions on your account), but you can configure them for autotrading in Format -> Strategy Properties -> Properties tab -> Commiss...
by Anna MultiCharts
26 Feb 2020
Forum: MultiCharts
Topic: Strategy Errors
Replies: 5
Views: 264

Re: Strategy Errors

Hello invest88,

As per your second question – unfortunately this is a known issue and it can be replicated on our end. We expect to introduce a fix for it in one of the first releases of MultiCharts 14.
by Anna MultiCharts
25 Feb 2020
Forum: MultiCharts
Topic: Open Positions in Paper Trader Account Disappeared
Replies: 2
Views: 205

Re: Open Positions in Paper Trader Account Disappeared

Hello Powen!

Open positions on Paper Trader should not disapper upon restart.
If you experience this often, please send us the logs for investigation from Help -> Feedback. And in the comment describe what actions did you take in MultiCharts before the restart.
by Anna MultiCharts
20 Feb 2020
Forum: MultiCharts
Topic: Wick on FlexRenko appearing after bar close [SOLVED]
Replies: 7
Views: 412

Re: Wick on FlexRenko appearing after bar close [SOLVED]

waveslider,

We’ve filed an improvement for the next versions of MultiCharts that will add an option for hiding the wicks that are formed as a result of the offset in the direction of trend if there were no prices.
by Anna MultiCharts
14 Feb 2020
Forum: MultiCharts
Topic: Not getting API profit, etc info. [SOLVED]
Replies: 4
Views: 312

Re: Not getting API profit, etc info. [SOLVED]

bowlesj3, CurrentContracts and OpenEquity return the values calculated by the strategy on the given chart, they don’t return the actual values from the broker. You can check how these words work on historical data. Still in certain situations these keywords can reflect the broker position, e.g when ...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts
Topic: problem suspension window10 with multuchart
Replies: 2
Views: 318

Re: problem suspension window10 with multuchart

Hello, turbofib!

This is a known issue. The fix for it is targeted to one of the MultiCharts 14 releases.
Right now we only can recommend exiting MultiCharts before sending your computer to sleep mode.
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts
Topic: DOM Window Symbol Mapping
Replies: 1
Views: 157

Re: DOM Window Symbol Mapping

Hello, Tetsuya! Unfortunately combining different brokers/data feeds is impossible in DOM trading right now. Only the data feeds that are also brokers can be used in DOM. Please refer to this article: https://www.multicharts.com/trading-software/index.php/Which_Data_Sources_Can_Be_Used_to_Plot_Depth...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts
Topic: Not getting API profit, etc info. [SOLVED]
Replies: 4
Views: 312

Re: Not getting API profit, etc info. [SOLVED]

Hello, bowlesj3! Let me address both of your posts. 1. If you change the symbol on the chart this will disable your autotrading: https://www.multicharts.com/trading-software/index.php/Auto_Trading#Automatic_Termination_of_Auto_Trading Any change made to the strategy settings and data series also swi...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts
Topic: Buy at LOW and Sell on HIGH of a candle, is this a BUG? How's possible?
Replies: 14
Views: 594

Re: Buy at LOW and Sell on HIGH of a candle, is this a BUG? How's possible?

Hello, dvdkite! Apologies for the late reply. Discussion Forum is a delayed response communication tool. That is also expected that most of the help will be provided by the community and not by the support. If you have any urgent questions - contact us via phone, email and live chat. But back to you...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts .NET
Topic: Cumulative Delta inconsistencies
Replies: 6
Views: 761

Re: Cumulative Delta inconsistencies

Hello, lordongi! As Emmanuel correctly noticed, cumulative delta is constructed from ticks, and realtime and historical data may differ, which is already a good explanation for the difference of the cumulative delta charts. Also we know that CQG ticks in realtime and on history have different timest...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts .NET
Topic: ATR Differences
Replies: 4
Views: 195

Re: ATR Differences

Hello, ascales! To be able to advise you anything we need to have your complete setup. Please send your workspace, data for the symbol used (in QMD format), the indicator and signal with all dependent functions as a PLN archive by email. Also please specify the exact procedure that needs to be done ...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts
Topic: Wick on FlexRenko appearing after bar close [SOLVED]
Replies: 7
Views: 412

Re: Wick on FlexRenko appearing after bar close [SOLVED]

Hello, waveslider! “When a bar forms that does not overlap the previous bar, upon closing a wick appears that overlaps the previous bar by one tick. Even if price never traded there” – This is expected behavior for FlexRenko. FlexRenko is meant to overlap the previous bar by the specified offset. Se...
by Anna MultiCharts
13 Feb 2020
Forum: MultiCharts
Topic: The disappearing of signal in chart
Replies: 10
Views: 353

Re: The disappearing of signal in chart

Hello, kelvinhui9! By ‘signal’ do you mean an order? Backtesting orders are displayed as red and blue arrows on the chart, real trades that happened on the broker are marked with the ‘@’ sign. Which of these do you miss? If you are referring to a backtesting order, then if you reopen the chart you m...
by Anna MultiCharts
06 Feb 2020
Forum: MultiCharts
Topic: Creating mapping .sm files
Replies: 4
Views: 233

Re: Creating mapping .sm files

Leo,

It is important to have the IB symbols added from SMART exchange. Click on the ‘…’ button next to a symbol in the Broker symbol column and add the correct stock symbol from IB, then select it for the mapping.
Do the same for all other symbols that are not from SMART.
by Anna MultiCharts
06 Feb 2020
Forum: MultiCharts
Topic: Oanda New Security Layer causes continuous MC Disconnects [SOLVED]
Replies: 4
Views: 363

Re: Oanda New Security Layer causes continuous MC Disconnects [SOLVED]

rsaraga, DanielFXS,

I’ve sent you an updater for this issue today by email.
If anyone also faces a similar issue with OANDA disconnection now, please contact support directly to receive the updater.
by Anna MultiCharts
06 Feb 2020
Forum: MultiCharts
Topic: Oanda Disconnecting itself everyday [SOLVED]
Replies: 1
Views: 181

Re: Oanda Disconnecting itself everyday [SOLVED]

Hello, DanielFXS!

I’ve sent you an updater for this issue today by email.
If anyone also faces a similar issue with OANDA disconnection now, please contact support directly to receive the updater.
by Anna MultiCharts
03 Feb 2020
Forum: MultiCharts
Topic: Creating mapping .sm files
Replies: 4
Views: 233

Re: Creating mapping .sm files

Hello, Leo! There is no fully automated way for configuring symbol mapping. We can suggest the following procedure with the minimum number of steps: 1. Add all TS symbols from the S&P500 list into Portfolio Trader: see how. 2. Right-click on the strategy name -> Show Properties -> Auto Trading tab -...
by Anna MultiCharts
03 Feb 2020
Forum: MultiCharts .NET
Topic: How to send orders immediately to broker ?
Replies: 1
Views: 158

Re: How to send orders immediately to broker ?

Hello, radekj! You need to use this attribute: [AllowSendOrdersAlwaysAttribute(true), IOGMode(IOGMode.Enabled)] It allows for sending orders when Barstatus = -1 Code example: using System; using System.Drawing; using System.Linq; using PowerLanguage.Function; using ATCenterProxy.interop; namespace P...
by Anna MultiCharts
03 Feb 2020
Forum: MultiCharts
Topic: Market Order Delay
Replies: 2
Views: 167

Re: Market Order Delay

Hello, kinwai! Any possible to send market order with delay? You can manage the delay from the code, here is an example: RecalcLastBarAfter(1); Input: total_number_of_contracts(100); Input: total_number_of_splits(5); Input: delay_time(10); Input: start_time(163000); var: contracts_res(0); var: intra...
by Anna MultiCharts
03 Feb 2020
Forum: MultiCharts
Topic: Oanda New Security Layer causes continuous MC Disconnects [SOLVED]
Replies: 4
Views: 363

Re: Oanda New Security Layer causes continuous MC Disconnects [SOLVED]

Hello, rsaraga!

Since last week we are in contact with OANDA on this matter. Should there be any updates, we’ll let you know.
by Anna MultiCharts
03 Feb 2020
Forum: MultiCharts
Topic: cryptocurrency exchange data feeds
Replies: 1
Views: 137

Re: cryptocurrency exchange data feeds

Hello, fibonacci!

There are currently no plans for that. You could create a PM feature request and let other customers vote for it:
http://www.multicharts.com/pm/

P.S. if you don’t have a PM account yet (which is different from your Forum account), send me a private message to receive one.
by Anna MultiCharts
03 Feb 2020
Forum: MultiCharts
Topic: MULTICHARTS 12.0 RELEASE 10
Replies: 2
Views: 613

Re: MULTICHARTS 12.0 RELEASE 10

Hello, Tetsuya!

You can read the description of the issue here: viewtopic.php?t=52381
by Anna MultiCharts
30 Jan 2020
Forum: MultiCharts .NET
Topic: MULTICHARTS .NET 12.0 RELEASE 10
Replies: 0
Views: 195

MULTICHARTS .NET 12.0 RELEASE 10

MultiCharts .NET 12.0 Release 10 builds 19566 (x32) / 19568 (x64) is out now! Attention CQG users: we recommend you to update shortly for this release contains the support for the TLS 1.2 encryption protocols required for the CQG connections now! You can check the change log in our blog . >>>Go to ...
by Anna MultiCharts
30 Jan 2020
Forum: MultiCharts
Topic: MULTICHARTS 12.0 RELEASE 10
Replies: 2
Views: 613

MULTICHARTS 12.0 RELEASE 10

MultiCharts 12.0 Release 10 builds 19561 (x32) / 19562 (x64) is out now! Attention CQG users: we recommend you to update shortly for this release contains the support for the TLS 1.2 encryption protocols required for the CQG connections now! You can check the change log in our blog . >>>Go to Downl...
by Anna MultiCharts
28 Jan 2020
Forum: MultiCharts
Topic: Portfolio dynamic allocation
Replies: 6
Views: 538

Re: Portfolio dynamic allocation

Mydesign, Right now I only see keywords for scaling-out or closing positions... so what about scaling-in? – money management signals cannot generate entry order, they only can regulate the size of the entry orders generated by your main trading signal and restrict some orders from being sent to the ...
by Anna MultiCharts
28 Jan 2020
Forum: MultiCharts
Topic: CSI Data Futures Contracts
Replies: 5
Views: 658

Re: CSI Data Futures Contracts

muttoez, Sorry for the delayed reply. If you can access individual expired contracts in CSI program, then you should be able to access them in MultiCharts as well. In this case you should be able to create a custom futures from them and set any desired rollover conditions for it: https://www.multich...
by Anna MultiCharts
24 Jan 2020
Forum: MultiCharts
Topic: Multicharts crashed randomly
Replies: 1
Views: 160

Re: Multicharts crashed randomly

Hello, regtracer! If the crash is ever replicated please collect the dumps while the crash message is still visible: https://www.multicharts.com/trading-software/index.php/How_to_Collect_Dumps Send the logs to our email address. After that restart MultiCharts and send us the logs for analysis from H...
by Anna MultiCharts
24 Jan 2020
Forum: MultiCharts
Topic: SAXO Group
Replies: 15
Views: 689

Re: SAXO Group

Hello, Mydesign! If you face a similar situation again – when you send an order from MultiCharts, it reaches the broker, but it is not displayed in MultiCharts – please send us the logs for analysis from Help -> Feedback. Remember to specify the time/date of the order and it’s properties: symbol, qu...
by Anna MultiCharts
24 Jan 2020
Forum: MultiCharts
Topic: restore singals after re-install windows
Replies: 1
Views: 272

Re: restore singals after re-install windows

Hello, Shaman! I’ve sent you the recommendations on this matter by email earlier, but let me address your questions here as well for they may be useful for other members of our community too. But the MC stubbornly does not see them 1. Make sure that the studies containing folder is located in the ex...
by Anna MultiCharts
24 Jan 2020
Forum: MultiCharts
Topic: How to delete the standard signals?
Replies: 1
Views: 221

Re: How to delete the standard signals?

Hello, yss77!

Try deleting them from the PowerLanguage Editor itself, don’t remove them from the Studies folder.
If you remove them from the PowerLanguage Editor then the signals will be missing till you update or repair the program.
by Anna MultiCharts
24 Jan 2020
Forum: MultiCharts
Topic: Double Print on Money Management Signal
Replies: 1
Views: 209

Re: Double Print on Money Management Signal

Hello, Ming80! This can happen because of the different session settings used for your symbols in Portfolio. If there is at least one symbol which sessions that don't match the sessions of other symbols, the bars’ timestamps across the data series do not coincide and this leads to the money manageme...
by Anna MultiCharts
21 Jan 2020
Forum: MultiCharts
Topic: New support schedule
Replies: 0
Views: 546

New support schedule

Dear customers, Please be advised: our support schedule changes starting tomorrow, January 22, 2020. E-mail support hours: from 5:00 AM till 1:00 PM EST Monday – Friday. Phone support: from 9:00 AM till 5:00 PM EST Monday – Friday. Live Chat: from 7:00 AM till 1:00 PM EST Monday – Friday. Make sure ...
by Anna MultiCharts
14 Jan 2020
Forum: MultiCharts
Topic: Impossible to create Custom Future after Last Roll-Over
Replies: 2
Views: 279

Re: Impossible to create Custom Future after Last Roll-Over

Hello, CrazyNasdaq! Based on what you demonstrated to us in Live Chat, we prepared a fix for you which I sent you by email. We’d ask you to please not contact support through several channels with one and the same request. All requests are addressed in timely manner, and duplicating them through sev...
by Anna MultiCharts
24 Dec 2019
Forum: MultiCharts
Topic: Portfolio dynamic allocation
Replies: 6
Views: 538

Re: Portfolio dynamic allocation

Hello, Mydesign! There’s a setting for pyramiding: https://www.multicharts.com/trading-software/index.php/Strategy_Properties#Setting_Position_Limits In the code of your trading strategy you will also need to implement the conditions for the required number of entry orders for the required number of...
by Anna MultiCharts
24 Dec 2019
Forum: MultiCharts
Topic: Limit orders in loop
Replies: 2
Views: 320

Re: Limit orders in loop

Hello, Shaman!

There is no way around this. The architecture of PowerLanguage doesn’t allow looping.
by Anna MultiCharts
23 Dec 2019
Forum: MultiCharts
Topic: Volume Profile Drawing bug
Replies: 1
Views: 199

Re: Volume Profile Drawing bug

Hello, danjurgens!

Yes, this is bug of MultiCharts 14 OpenBeta. The drawing shifts when the chart is still backfilling when you place the Volume Profile drawing. The fix for it is currently targeted to the release of MultiCharts 14.
by Anna MultiCharts
10 Dec 2019
Forum: MultiCharts
Topic: MC12.0-19065-400 Portfolio Trader Bond and Etf backtesting
Replies: 1
Views: 268

Re: MC12.0-19065-400 Portfolio Trader Bond and Etf backtesting

Hello, acemax65!

As was discussed with you by email you need to adjust the Big Point Value for the symbol to achieve what you need.
https://www.multicharts.com/trading-sof ... Properties
by Anna MultiCharts
09 Dec 2019
Forum: MultiCharts .NET
Topic: Control processing order of Indicators and Strategy?
Replies: 5
Views: 431

Re: Control processing order of Indicators and Strategy?

RonS, Is it possible to postpone a Indicator (or strategy)? – no, it’s not. Is it possible to load iSeries and VariableSeries at the Last Bar On Chart for the above code (once)? – no, this is also not possible. Is it true when a new Bar is generated, the Indicators are processed before the Strategy(...
by Anna MultiCharts
27 Nov 2019
Forum: MultiCharts
Topic: IB API Strategy TAGS?
Replies: 2
Views: 282

Re: IB API Strategy TAGS?

Hello, Salzburg!

That’s true, IB support tags, but we use those tags for the sake of differentiating between the orders. Unfortunately we cannot allow to send any user-defined info through them.
by Anna MultiCharts
15 Nov 2019
Forum: MultiCharts .NET
Topic: Control processing order of Indicators and Strategy?
Replies: 5
Views: 431

Re: Control processing order of Indicators and Strategy?

Hello, RonS!

Unfortunately it is not possible to fully regulate the order of the data downloading and strategies calculation. Especially when you open multiple workspaces at a time or have numerous charts on one workspace.
by Anna MultiCharts
15 Nov 2019
Forum: MultiCharts
Topic: Order- and Position Tracker
Replies: 3
Views: 363

Re: Order- and Position Tracker

Hello, Jimmyrakete! Trades Summary report is comprised of the records of all trades from the Order and Position Tracker -> Orders tab. If you traded an account just once, let’s say, several years ago it will get to the Trades Summary report and it will remain there. Old accounts cannot be removed fr...
by Anna MultiCharts
14 Nov 2019
Forum: MultiCharts
Topic: DELTA
Replies: 5
Views: 347

Re: DELTA

Hello, Jimmyrakete! but I need it in Footprint chart below as a histogram for example. How do I do it? see link https://prnt.sc/pw0r1y Go Format -> Instrument -> Settings tab and check Show delta -> Volume Delta -> Ask Traded vs Bid Traded. Then switch to the Style tab and in the Chart type section ...
by Anna MultiCharts
14 Nov 2019
Forum: MultiCharts .NET
Topic: Choosing MC .NET Over MC - Developer Input Needed
Replies: 2
Views: 350

Re: Choosing MC .NET Over MC - Developer Input Needed

Hello, FigmentForex! While you’re waiting for the comments from the other users regarding their programming experience with both versions, let me refer you to the pages that outline the differences of the two products. Maybe they will give you some insight and answer some of your questions: https://...
by Anna MultiCharts
08 Nov 2019
Forum: MultiCharts
Topic: volume delta single candle - no cumulative delta
Replies: 7
Views: 573

Re: volume delta single candle - no cumulative delta

bomberone1,

please contact us directly by email or live chat on this matter.
by Anna MultiCharts
29 Oct 2019
Forum: MultiCharts
Topic: Bid and Ask Price / Size in indicator
Replies: 3
Views: 277

Re: Bid and Ask Price / Size in indicator

fibdax,

Unfortunately there’s no way you can achieve it from the code. Your indicator will only be calculated upon the updates of your main data series.
by Anna MultiCharts
25 Oct 2019
Forum: MultiCharts
Topic: Bid and Ask Price / Size in indicator
Replies: 3
Views: 277

Re: Bid and Ask Price / Size in indicator

Hello, fibdax! Ask and Bid fields that are supplied from the data feed to the scanner directly are updated on their own. Your indicator is waiting for the data series with the selected quote field (Format instrument -> Settings -> Quote Field) to be updated so that the next calculation could be perf...
by Anna MultiCharts
22 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

fibdax,

We require the extended logs from you to continue the analysis of this case. I forwarded you the instruction of how to enable them by email.
by Anna MultiCharts
22 Oct 2019
Forum: MultiCharts
Topic: Recommended Data feed for US Stocks
Replies: 2
Views: 242

Re: Recommended Data feed for US Stocks

Hello, champski! If you need end-of-day data, then you can use Free Quotes: https://www.multicharts.com/trading-software/index.php/Free_Quotes The data is downloaded from the Yahoo Finance site. If the data is available for download as a spreadsheet on their website, then it should be available in M...
by Anna MultiCharts
21 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

Fibdax,

We’re still unable to reproduce this on our end following your description. Do you change the date and time on your machine during the day?
by Anna MultiCharts
18 Oct 2019
Forum: MultiCharts .NET
Topic: can't connect to eSignal 12.12.5365 [SOLVED]
Replies: 10
Views: 771

Re: can't connect to eSignal 12.12.5365 [SOLVED]

Dear customers, The recent changes of the eSignal software that resulted in the issues with eSignal data in MultiCharts have been addressed in the latest release of MultiCharts. Now if you decide to get back to using the newest version of the eSignal app it will be required to input the user name an...
by Anna MultiCharts
17 Oct 2019
Forum: MultiCharts
Topic: No backfilling data, only one cross [SOLVED]
Replies: 4
Views: 272

Re: No backfilling data, only one cross [SOLVED]

Umb,

Is this before or after following my recommendations?
by Anna MultiCharts
15 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

fibdax,

Thanks for the answers. Also do you keep QuoteManager and collect realtime data the entire day? Or do you only open QuoteManager to do that while the session is closed?
by Anna MultiCharts
14 Oct 2019
Forum: MultiCharts
Topic: No backfilling data, only one cross [SOLVED]
Replies: 4
Views: 272

Re: No backfilling data, only one cross [SOLVED]

Hello, Umberto! Try the following: 1) rename EUR/USD in QuoteManager: right-click on the symbol -> Edit symbol -> change the Symbol name; 2) re-add it from the data source: QuoteManager -> Instrument -> Add symbol -> From data source -> OANDA -> find the symbol by means of Lookup; 3) create a chart ...
by Anna MultiCharts
14 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

fibdax, Thanks for the workspace. Also you missed out some questions for which we need answers. Please answer them: - do you use charts with different (tick or minute-based) resolutions on the same instrument during the same day? - does the duplicated bar disappear at the beginning of the new sessio...
by Anna MultiCharts
11 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

fibdax,

Could you attach the workspace where you see the duplicated daily bars?
Does the duplicated bar disappear at the beginning of the new session?
by Anna MultiCharts
10 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

fibdax, Thanks for the details and video. Please specify the following: 1) what kind of data do you collect in QuoteManager (right-click on the symbol -> Fileds to collect)? 2) what is the exact build number of MultiCharts where you experience this? (Help -> About MultiCharts) 3) how the issue is re...
by Anna MultiCharts
08 Oct 2019
Forum: MultiCharts
Topic: ATR Stop
Replies: 2
Views: 258

Re: ATR Stop

Hello, Jimmyrakete!

What difficulty you have with the script? Please describe what you do and what you need to achieve step by step.
by Anna MultiCharts
08 Oct 2019
Forum: MultiCharts
Topic: Enhanced option for KASE Bar
Replies: 3
Views: 301

Re: Enhanced option for KASE Bar

Hello, hughesfleming!

There’re 5 templates available that you can use as a base for your own custom bar type: Heiken-Ashi, Kagi, Line Break, Point and Figure, Renko. If you have any specific questions about coding your own custom resolution, feel free to ask us here or by email.
by Anna MultiCharts
07 Oct 2019
Forum: MultiCharts
Topic: Enhanced option for KASE Bar
Replies: 3
Views: 301

Re: Enhanced option for KASE Bar

Hello, signalworks!

MultiCharts provides the ability for creating your own custom bar types. You can create your own resolution using the custom resolution manager:
https://www.multicharts.com/trading-sof ... esolutions
by Anna MultiCharts
07 Oct 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

fibdax, Thanks for the answers. Will be expecting your screenshot. Also specify the exact session template that is used on your chart (Format -> Instrument -> Settings -> Sessions). If the sessions are “Default” then please post a screenshot of the sessions for the symbols from QuoteManager -> right...
by Anna MultiCharts
07 Oct 2019
Forum: MultiCharts
Topic: new version after version 9 have prolbems in large arrays
Replies: 4
Views: 1113

Re: new version after version 9 have prolbems in large arrays

Hello, guobinzhang2003!

The fix for this is targeted to the nearest release of MultiCharts 12. Please visit our blog every once in a while to find if the new release is available:
https://www.multicharts.com/traders-blog/
by Anna MultiCharts
27 Sep 2019
Forum: MultiCharts
Topic: chart with same double candle...
Replies: 18
Views: 847

Re: chart with same double candle...

Hello, fibdax!

What data source do you use?
What resolution and sessions are selected for this chart?
Does this happen every day?
Please also post a full-sized screenshot of the chart.
by Anna MultiCharts
27 Sep 2019
Forum: MultiCharts
Topic: Stop Limit Order getting filled too early [SOLVED]
Replies: 8
Views: 439

Re: Stop Limit Order getting filled too early [SOLVED]

Also, your chart is built for @RTY# - native continuous futures from IQFeed. On September 18 it has already rolled from U19 to Z19. We assume that it could still be mapped to RTYU9 at the time of the order, and the order price was acceptable on the broker. Please check which contract was traded on I...
by Anna MultiCharts
26 Sep 2019
Forum: MultiCharts
Topic: Stop Limit Order getting filled too early [SOLVED]
Replies: 8
Views: 439

Re: Stop Limit Order getting filled too early [SOLVED]

Hello, PD Quig! Thanks for confirmation about the realtime data. Orders are executed by the broker, not MultiCharts. MultiCharts just receives the info about the orders. Here’s what we can suggest: 1) if the order was sent with an incorrect price, then send us the logs (including backup logs), your ...
by Anna MultiCharts
26 Sep 2019
Forum: MultiCharts
Topic: 10-years IB futures symbol cycle [SOLVED]
Replies: 3
Views: 413

Re: 10-years IB futures symbol cycle [SOLVED]

Meecc,

Yes, this is the only place where the symbol can and should be renamed.
by Anna MultiCharts
25 Sep 2019
Forum: MultiCharts
Topic: What's wrong with this Highest ?
Replies: 1
Views: 235

Re: What's wrong with this Highest ?

Hello, Automeq! The Highest function returns the highest price over a range of bars. http://help.TS.com/09_01/tsdevhelp/Subsystems/elword/function/highest_function_.htm#kanchor142 The second parameter is Len (number of bars). We found it surprising that your Len = openS(1) -lowS(1) (difference of Op...
by Anna MultiCharts
05 Sep 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, kagein!

It’s not present in the Beta version. We’re still working on it.
Is the new TT api supported in this version?
by Anna MultiCharts
05 Sep 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Fibdax, Our engineers confirmed that this is a bug. Please don’t duplicate your queries, they are analyzed in an orderly fashion. Hello, fibdax! Directa is not one of the supported data providers and brokers. It is not supplied with the platform. You need to contact Directa to find out if they are p...
by Anna MultiCharts
03 Sep 2019
Forum: MultiCharts
Topic: volume delta single candle - no cumulative delta
Replies: 7
Views: 573

Re: volume delta single candle - no cumulative delta

Bomberone1, I’m afraid it is still not clear what you’d like to get. There’s Volume delta setting for the chart: Format -> Instrument -> Settings -> Show delta -> Volume delta: https://www.multicharts.com/trading-software/index.php/Volume_Delta#Volume_Delta_in_MultiCharts_11 Have you tried using it?...
by Anna MultiCharts
03 Sep 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, Pablo! What do you mean by “sub-portfolio”? Don’t the possibility to insert numerous different strategies with their own set of symbols and the breakdown by symbols part of the portfolio report meet your need? Please describe what you’d like to do in a separate forum thread. Hello, I miss in ...
by Anna MultiCharts
03 Sep 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, fibdax! Directa is not one of the supported data providers and brokers. It is not supplied with the platform. You need to contact Directa to find out if they are planning to update their plugins for MultiCharts 14. i have directa broker and I would like to know if the plugin for version 12 is...
by Anna MultiCharts
03 Sep 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, tcat! Unfortunately this is a bug of the beta version. The fix will be available in the release version. Hello, I am getting about 10 applications errors for which I have dump or error messages being sent to the dev team. Otherwise, I have also noticed the following issue: If the instrument o...
by Anna MultiCharts
30 Aug 2019
Forum: MultiCharts
Topic: Webank stocks daily charts
Replies: 4
Views: 200

Re: Webank stocks daily charts

Wapi,

Is more data available for this symbol in the WeBank program?
If yes, try the following:
1) open QuoteManager and find your symbol there;
2) double-click on it to open the settings and rename it;
3) add the symbol anew from the data source.
Does this help?
by Anna MultiCharts
30 Aug 2019
Forum: MultiCharts
Topic: Webank stocks daily charts
Replies: 4
Views: 200

Re: Webank stocks daily charts

Hello, Wapi! This page states that Webank provide only 14 days of tick and minute data. Daily data is available for 15 years, that correct: https://www.multicharts.com/features/data-feeds/ If you want to view 15 years of data from Webank it can be done on charts of 1 day or higher resolutions. Don't...
by Anna MultiCharts
30 Aug 2019
Forum: MultiCharts
Topic: volume delta single candle - no cumulative delta
Replies: 7
Views: 573

Re: volume delta single candle - no cumulative delta

Hello, bomberone1!

Could you rephrase your question and provide more details of what you need to achieve?
Which setting in MultiCharts are you specifically referring to?
The screenshots you posted are too small and it’s impossible to see any values in them. Please attach them in a higher resolution.
by Anna MultiCharts
30 Aug 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, CrazyNasdaq! It is required to run MultiCharts as Administrator in order to change the directories. You might also need to check the permissions for the directory where you’re planning to store the databases. The instructions of how to set up permissions are available over the Internet, for e...
by Anna MultiCharts
29 Aug 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, Walter! One license can still be used only in one MultiCharts in Online mode at a time, this hasn’t changed. You can run the other one in Offline as described here: https://www.multicharts.com/trading-software/index.php/How_to_use_your_license_on_two_computers_at_the_same_time Or you can use ...
by Anna MultiCharts
28 Aug 2019
Forum: MultiCharts
Topic: Datafeed provider support Historical and Realtime adjusted data for Stocks/ETF
Replies: 1
Views: 196

Re: Datafeed provider support Historical and Realtime adjusted data for Stocks/ETF

Hello, tonyng!

I’m afraid we don’t have this info. You should contact the desired data providers directly to find this out.
by Anna MultiCharts
27 Aug 2019
Forum: MultiCharts
Topic: One stock has only 1 daily bar and 1 weekly bar [SOLVED]
Replies: 3
Views: 263

Re: One stock has only 1 daily bar and 1 weekly bar [SOLVED]

Hello, bowlesj3!

Have you tried reloading your daily and weekly charts in MultiCharts? Ctrl+R
by Anna MultiCharts
27 Aug 2019
Forum: MultiCharts
Topic: MULTICHARTS 14.0 BETA 1
Replies: 45
Views: 3213

Re: MULTICHARTS 14.0 BETA 1

Hello, Smoky! """On top of that one can now check the complete order’s life cycle in a graphical form to understand how the system and the broker have processed the specific order."" how to see this ? Right-click on an order in the Order and Position Tracker -> Orders and select “Show order in histo...
by Anna MultiCharts
27 Aug 2019
Forum: MultiCharts
Topic: USER ID Changed
Replies: 1
Views: 185

Re: USER ID Changed

Hello, Jimmyrakete! As I told you by email User ID is a unique number generated based on your PC hardware and software. If you’ve made any changes to your machine’s components, then this must have led to the User ID change. System updates can also force the change of ID. Unfortunately this cannot be...
by Anna MultiCharts
27 Aug 2019
Forum: MultiCharts .NET
Topic: ToolBar Customisation is not Remembered ( MC 14 Beta 1 )
Replies: 1
Views: 228

Re: ToolBar Customisation is not Remembered ( MC 14 Beta 1 )

Hello, Johannes!

This is not reproduced on our end. Please capture a video of what you do to replicate the issue and post it here.
by Anna MultiCharts
20 Aug 2019
Forum: MultiCharts
Topic: Determine TIF of order from code (GTC / Day)
Replies: 7
Views: 571

Re: Determine TIF of order from code (GTC / Day)

Hello, wilkinsw, kagein! As was mentioned earlier, TIFs are assigned by the broker profiles/plugins so changing the TIF for market orders cannot be done centrally for all brokers, and modifying this per each broker one by one will require considerable amount of resources. What broker profiles do you...
by Anna MultiCharts
20 Aug 2019
Forum: MultiCharts
Topic: Annual Period Analysis
Replies: 4
Views: 280

Re: Annual Period Analysis

Fattyflathead,

Are there any trades that happened prior to 2019? Please open the list of trades in the trade analysis section of the report to check that.
by Anna MultiCharts
19 Aug 2019
Forum: MultiCharts
Topic: Annual Period Analysis
Replies: 4
Views: 280

Re: Annual Period Analysis

Hello, Fattyflathead! Try reproducing the issue in the Offline mode (File -> Preferences -> Data server mode -> Offline). If it is reproduced in Offline attach the following files: - a workspace with only 2 charts: one where the periodical analysis displays only 1 year, and another where all 10 year...
by Anna MultiCharts
15 Aug 2019
Forum: MultiCharts
Topic: TS CL and ES No Data [SOLVED]
Replies: 4
Views: 301

Re: TS CL and ES No Data [SOLVED]

Fattyflathead,

Please come to our live chat to demonstrate the issue by remote connection.
by Anna MultiCharts
13 Aug 2019
Forum: MultiCharts
Topic: TS CL and ES No Data [SOLVED]
Replies: 4
Views: 301

Re: TS CL and ES No Data [SOLVED]

Hello, Fattyflathead! Please try the following: 1) reload the charts for CL and ES in TS first, then do the same in MultiCharts (Ctrl+R); 2) check if there’re any scheduled requests in TS: View tab->Launch Download Scheduler. If there’re any requests, make a right click and choose Schedule ASAP; 3) ...
by Anna MultiCharts
09 Aug 2019
Forum: MultiCharts
Topic: questions for multicharts
Replies: 1
Views: 194

Re: questions for multicharts

Hello, fibdax! I’m afraid your question is not clear, but if you’re interested in the way how the data is collected and stored by MultiCharts, please check this page: https://www.multicharts.com/trading-software/index.php/Collecting_and_Saving_Data_to_MultiCharts_Database Here you can find about how...
by Anna MultiCharts
08 Aug 2019
Forum: MultiCharts
Topic: Eliminating the need for IntraBarPersist
Replies: 4
Views: 325

Re: Eliminating the need for IntraBarPersist

Hello, bowlesj3!

Please post an example of the code that you’re trying to modify and describe what you need to achieve in more detail.
by Anna MultiCharts
06 Aug 2019
Forum: MultiCharts
Topic: Symbol list question - for stocks
Replies: 13
Views: 945

Re: Symbol list question - for stocks

Salzburg, We totally understand that this needs to be improved, but unfortunately this is not something that we can change. If there was a possibility to request the complete symbol list from IB and to add all of the symbols at once we’d implement it. Unfortunately this possibility is missing in IB ...
by Anna MultiCharts
02 Aug 2019
Forum: MultiCharts
Topic: Symbol list question - for stocks
Replies: 13
Views: 945

Re: Symbol list question - for stocks

Hello, Salzburg!

Here you can find the steps to facilitate the symbol mapping procedure for stocks: viewtopic.php?t=47718#p118769
by Anna MultiCharts
01 Aug 2019
Forum: MultiCharts
Topic: Synchronizing Exchange times to backtest on Portfolio trader
Replies: 1
Views: 175

Re: Synchronizing Exchange times to backtest on Portfolio trader

Hello, Ming80! 1) Yes, when Local time zone is selected the bars time will be displayed in the local time zone of your machine as configured in its system settings. 2) Yes, you can make a workaround using the time offset in your code. 3) Please specify which difference are you referring to in partic...
by Anna MultiCharts
29 Jul 2019
Forum: MultiCharts .NET
Topic: UpdateonEverytick ON vs OFF
Replies: 4
Views: 508

Re: UpdateonEverytick ON vs OFF

lordsriram, to proceed with the analysis we’ll need you to send us the logs right after the issue is reproduced next time. Also most likely we’ll need to reproduce this on our end, so we’ll need you to provide us with the complete setup that’s required to reproduce the crash: 1. The workspace; 2. Ex...
by Anna MultiCharts
29 Jul 2019
Forum: MultiCharts
Topic: Symbol list question - for stocks
Replies: 13
Views: 945

Re: Symbol list question - for stocks

futurestrader019,

Thanks for sharing your observations. TOS and TS are brokers themselves so they have their own symbol list that doesn’t require any additional configurations.
How it works in NT and why we cannot add a pre-built symbol list like them was described in my commentaries above.
by Anna MultiCharts
25 Jul 2019
Forum: MultiCharts .NET
Topic: UpdateonEverytick ON vs OFF
Replies: 4
Views: 508

Re: UpdateonEverytick ON vs OFF

Hello, lordsriram! We’ve found your dumps. Please specify how often does this happen on your end and what steps and setup are required for reproducing this issue. Upd: The dumps analysis showed that you requested 7129 identical data series of 1 second resolution for one and the same instrument that ...
by Anna MultiCharts
18 Jul 2019
Forum: MultiCharts
Topic: CQG Historical data and "Request Continuation Data" setting [SOLVED]
Replies: 1
Views: 367

Re: CQG Historical data and "Request Continuation Data" setting [SOLVED]

Hello, wilkinsw! According to the information from the CQG representatives they have the following limitations for the historical data on live accounts: - 30 days of tick data; - 3 months of minute data; - 3 years of daily data. The amount of history is thrice less for demo accounts. The "Request Co...
by Anna MultiCharts
16 Jul 2019
Forum: MultiCharts
Topic: Mapping MICRO DOW
Replies: 3
Views: 293

Re: Mapping MICRO DOW

Jimmyrakete, According to these screenshots you’ve configured symbol mapping for the Paper Trading broker profile, but you send the orders to an account on Papier Trading. The difference is one letter, but it still makes a distinction between the profiles. Please check the symbol mapping for Papier ...
by Anna MultiCharts
16 Jul 2019
Forum: MultiCharts
Topic: Global Variables - How to make them work on hystoric chart and not only in real time
Replies: 3
Views: 341

Re: Global Variables - How to make them work on hystoric chart and not only in real time

Hello, dvdkite! You are right saying the Global Variables can only work in realtime. The reason for that is that there’s no bar linking and synchronization between the studies on different charts, and it’s not possible to establish this synchronization (this cannot be done by means of the PowerLangu...
by Anna MultiCharts
11 Jul 2019
Forum: MultiCharts
Topic: Feature request: Poing and Figure traded volume
Replies: 3
Views: 285

Re: Feature request: Poing and Figure traded volume

Jiaqiangmit,

Thanks for the screenshot and your suggestion. This improvement is filed for the future versions of MultiCharts.
by Anna MultiCharts
10 Jul 2019
Forum: MultiCharts
Topic: Mapping MICRO DOW
Replies: 3
Views: 293

Re: Mapping MICRO DOW

Hello, Jimmyrakete!

Please post a screenshot of the error that you receive.
by Anna MultiCharts
10 Jul 2019
Forum: MultiCharts
Topic: Interactive broker, delayed data: How to get them?
Replies: 1
Views: 324

Re: Interactive broker, delayed data: How to get them?

Hello, arjfca! You’re right. Since the first release of MultiCharts 12 it is possible to get delayed market data from IB. Only delayed streaming data is available, no historical data. The instrument with the delayed data will start updating only after the timeout for the delayed data has expired. TW...
by Anna MultiCharts
03 Jul 2019
Forum: MultiCharts
Topic: G++ Exe errors, again and again
Replies: 8
Views: 501

Re: G++ Exe errors, again and again

Salzburg,

As agreed in Live Chat we'll be expecting you back for remote demonstration of this issue should it ever be reproduced again.
by Anna MultiCharts
02 Jul 2019
Forum: MultiCharts
Topic: Compile error line 0, column 0 , How to solve it?
Replies: 9
Views: 741

Re: Compile error line 0, column 0 , How to solve it?

Applecabi,

as stated above those who are experiencing this compilation error in MultiCharts 12 Release 7 should contact us in Live Chat for remote demonstration of the issue.
by Anna MultiCharts
01 Jul 2019
Forum: MultiCharts
Topic: Workspace / Desktop Not Saved with Hi Res Displ Just replaced my monitors with two 3840X2160 UHD displays for a total d
Replies: 6
Views: 510

Re: Workspace / Desktop Not Saved with Hi Res Displ Just replaced my monitors with two 3840X2160 UHD displays for a tot

trader39, yes, this is exactly what we tested and what we couldn’t replicate. We're glad to know that you found a solution for yourself, but still we'd like to investigate this should there be other users experiencing this issue. If you can recall more details about the time when your monitors were ...
by Anna MultiCharts
28 Jun 2019
Forum: MultiCharts
Topic: 10-years IB futures symbol cycle [SOLVED]
Replies: 3
Views: 413

Re: 10-years IB futures symbol cycle [SOLVED]

Hello, Meecc!

You need to rename the existing symbols to a 2-digits or 4-digits year format. If you have, e.g. ESU0 that used to be ES September in 2010, you need to rename it to ESU10 or ESU2010 in QuoteManager.
by Anna MultiCharts
27 Jun 2019
Forum: MultiCharts .NET
Topic: Cryptocurrency data feed
Replies: 7
Views: 3327

Re: Cryptocurrency data feed

Hello, swisstrader82!

Yes, we also have an API for order execution. For any questions related to API please email us:
https://www.multicharts.com/support/
by Anna MultiCharts
26 Jun 2019
Forum: MultiCharts
Topic: TL visual order ? [SOLVED]
Replies: 1
Views: 250

Re: TL visual order ? [SOLVED]

Hello, Sky! Unfortunately it is not possible to assign the visual order for the drawings. There’s no ETA for the implementation of this feature at the moment. You can vote for this feature request on this page if you’d like to promote it: https://www.multicharts.com/pm/public/multicharts/issues/MC-139
by Anna MultiCharts
24 Jun 2019
Forum: MultiCharts
Topic: Problems querying the Future data via IB
Replies: 1
Views: 167

Re: Problems querying the Future data via IB

Hello, Jimmyrakete!

This message tells you that you cannot mix instruments with different time zones in one chart. You need to change the time zone settings in Format -> Instrument -> Settings tab -> Time Zone. More info here:
https://www.multicharts.com/trading-sof ... /Time_Zone
by Anna MultiCharts
24 Jun 2019
Forum: MultiCharts
Topic: Tick Data
Replies: 1
Views: 172

Re: Tick Data

Hello, Jimmyrakete! Please find the answer to your questions on this page: https://www.multicharts.com/trading-software/index.php/Collecting_and_Saving_Data_to_MultiCharts_Database The path to the databases is specified in the main MultiCharts window -> File -> Preferences -> Directories -> Databases.
by Anna MultiCharts
24 Jun 2019
Forum: MultiCharts
Topic: can i add a line of data from excel?
Replies: 1
Views: 159

Re: can i add a line of data from excel?

Hello, rokanten!

If your excel file is constantly updating with data, then you might find the ASCII Mapping feature useful:
https://www.multicharts.com/trading-sof ... ping_ASCII
Have you tried/considered this option?
by Anna MultiCharts
24 Jun 2019
Forum: MultiCharts
Topic: Compile error line 0, column 0 , How to solve it?
Replies: 9
Views: 741

Re: Compile error line 0, column 0 , How to solve it?

Dear users,

MultiCharts 12 Release 7 contains all of the preventive measures against this compilation error that we could think of by now. If it still bothers you in this release or higher please contact us in Live Chat for remote demonstration of the issue.
by Anna MultiCharts
21 Jun 2019
Forum: MultiCharts
Topic: G++ Exe errors, again and again
Replies: 8
Views: 501

Re: G++ Exe errors, again and again

Salzburg,

To be able to advise anything we need to see the exact message about G++EXE that you receive. Either post it here or come to demonstrate it by remote connection to our Live Chat once it is reproduced.
by Anna MultiCharts
21 Jun 2019
Forum: MultiCharts
Topic: Vertical Time Line control? [SOLVED]
Replies: 1
Views: 207

Re: Vertical Time Line control? [SOLVED]

Hello, Sky!

Unfortunately there’s no command for generating a time line drawing from the code. Please leave a feature request on this page so that other users could vote for it:
http://www.multicharts.com/pm/
by Anna MultiCharts
20 Jun 2019
Forum: MultiCharts
Topic: Trendline_LE [SOLVED]
Replies: 2
Views: 251

Re: Trendline_LE [SOLVED]

Hello, Fattyflathead! Trendline LE evaluates only the trendline #1 (Format -> Drawings -> Number column), checks the conditions for time, date and bar type, then if the price of the trendline on the given bar is higher than the High price of the bar, the strategy generates a stop order at the price ...
by Anna MultiCharts
20 Jun 2019
Forum: MultiCharts
Topic: G++ Exe errors, again and again
Replies: 8
Views: 501

Re: G++ Exe errors, again and again

Hello, Salzburg!

Please post a screenshot of the error that you receive.
by Anna MultiCharts
19 Jun 2019
Forum: MultiCharts
Topic: GDI objects not being released: accumulate ad infinitum
Replies: 1
Views: 213

Re: GDI objects not being released: accumulate ad infinitum

Hello, wilkinsw!

We tried to replicate this on our end, but it wasn’t successful. Please capture a similar video in the same environment: a Free Quotes chart + pre-built signals. https://bit.ly/31HBDMH
Or describe what needs to be done to reproduce this in more detail.
by Anna MultiCharts
18 Jun 2019
Forum: MultiCharts
Topic: new version after version 9 have prolbems in large arrays
Replies: 4
Views: 1113

Re: new version after version 9 have prolbems in large arrays

Hello, guobinzhang2003!

We’ve checked this on our end and we confirm the difference in time. We’ll carry out the investigation on this matter and post what we manage to find later.
by Anna MultiCharts
18 Jun 2019
Forum: MultiCharts
Topic: TT Fix API
Replies: 2
Views: 342

Re: TT Fix API

Dear users,

The implementation of the support for the new TT API is targeted to MultiCharts 13.
by Anna MultiCharts
14 Jun 2019
Forum: MultiCharts
Topic: Trade Assistant
Replies: 1
Views: 261

Re: Trade Assistant

Hello, Pipscalper! Thank you for your suggestion. I’m afraid our roadmap for the nearest versions is already formed and we’ll not be able to implement this in the nearest future. Still we’d like to estimate the demand for this functionality among other users. Please create a PM request for this and ...
by Anna MultiCharts
14 Jun 2019
Forum: MultiCharts .NET
Topic: auto-attached exit strategy issue when manual trading
Replies: 2
Views: 368

Re: auto-attached exit strategy issue when manual trading

Hello, darob! Please describe how the issue looks like on your end (some screenshots will be welcome) and provide the steps for reproducing this. Also please specify the version of MultiCharts and IB TWS/Gateway that you use. If you experience this on regular basis please send us the logs to illustr...
by Anna MultiCharts
13 Jun 2019
Forum: MultiCharts .NET
Topic: Backtest with Cumulative Delta
Replies: 4
Views: 491

Re: Backtest with Cumulative Delta

Rien,

You haven’t initially specified that this is for Portfolio Trader. You can use DataLoader or CustomInstrument functionality to load the cumulative delta values even if there's no such settings for the instruments in Portfolio.
by Anna MultiCharts
12 Jun 2019
Forum: MultiCharts
Topic: Workspace / Desktop Not Saved with Hi Res Displ Just replaced my monitors with two 3840X2160 UHD displays for a total d
Replies: 6
Views: 510

Re: Workspace / Desktop Not Saved with Hi Res Displ Just replaced my monitors with two 3840X2160 UHD displays for a tot

Trader39,

We attempted to reproduce the same on our end, but failed. Could you describe what needs to be done to replicate the issue? Please specify the steps in as many details as possible.
by Anna MultiCharts
12 Jun 2019
Forum: MultiCharts
Topic: Sending Strategy Orders to a Custom Gateway.. [SOLVED]
Replies: 1
Views: 243

Re: Sending Strategy Orders to a Custom Gateway.. [SOLVED]

Hello, deadmandontcry! There’re 2 options: 1) purchase our broker API that will allow you to communicate with a non-supported order execution entity; 2) send the messages for your external service through a text file or DLL. If you’d like to find more about purchasing API please email us to find mor...
by Anna MultiCharts
07 Jun 2019
Forum: MultiCharts .NET
Topic: ITradingProfile ModifyOrder question [SOLVED]
Replies: 3
Views: 439

Re: ITradingProfile ModifyOrder question [SOLVED]

poutche, Both of your solutions are viable and there’s no fundamental difference between them. it seems strange to me that two orders are needed. This is the third parameter that asks me question. Why one field at a time? This is by design and serves for the proper communication with the broker APIs.
by Anna MultiCharts
06 Jun 2019
Forum: MultiCharts .NET
Topic: Backtest with Cumulative Delta
Replies: 4
Views: 491

Re: Backtest with Cumulative Delta

Hello, rien! Yes, you can reference a cumulative delta data series in your strategy. Cumulative delta is no longer a separate chart type, but it is an option for any other chart type. To enable it open the Format Instrument window -> Settings tab. In the lower part you’ll find “Show Delta”. Check th...
by Anna MultiCharts
06 Jun 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

TrendFirst, Status line is updated 24/7, QuoteManager settings have no influence over it. But the chart is only updated during the session hours selected for it. The last price on the price scale and the last price in status line will coincide only during the session hours. Then after the session ha...
by Anna MultiCharts
05 Jun 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

TrendFirst,

Please carry out the same experiment for other symbols and post an example of one of them that has differences between last price on the chart and in scanner.
by Anna MultiCharts
04 Jun 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

TrendFirst, As far as we don’t know at what point you open your charts and scanner (before or after the session’s end) we’d ask you to perform the following experiment: - before 16:00 ET create a chart that uses 24/7 session and a scanner for the same symbol; - leave them be till the session’s end, ...
by Anna MultiCharts
31 May 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

Hello, TrendFirst! Our engineers have been testing this at the session end for several days and didn’t manage to reproduce what you captured on your screenshots. As a result of the experiment we found out the following: Last price in IQFeed SnapQuote stops being updated after the end of the regular ...
by Anna MultiCharts
31 May 2019
Forum: MultiCharts
Topic: Feature request: Poing and Figure 1 box reversal
Replies: 1
Views: 233

Re: Feature request: Poing and Figure 1 box reversal

Hello, jiaqiangmit!

Your request has been filed and we’ll consider the possibility of adding it in future versions.
by Anna MultiCharts
30 May 2019
Forum: MultiCharts
Topic: Symbol list question - for stocks
Replies: 13
Views: 945

Re: Symbol list question - for stocks

futurestrader019, Thank you for your feedback. We’ve checked how it works in NT and I described that above. Unfortunately IB API doesn’t return the complete symbol list; please resort to one of the options I listed above. It also won’t be possible for us to add pre-built stocks from IB to QuoteManag...
by Anna MultiCharts
30 May 2019
Forum: MultiCharts
Topic: Emulate Limit Orders Locally ?
Replies: 3
Views: 1551

Re: Emulate Limit Orders Locally ?

wilkinsw, As a result of our communication by email we’ve arrived to the conclusion that we implement additional options for limit order emulation that will allow the choice of market and limit orders to be placed on the broker after the limit price is reached. The change will be introduced in the n...
by Anna MultiCharts
29 May 2019
Forum: MultiCharts .NET
Topic: ITradingProfile PlaceOrder question
Replies: 1
Views: 260

Re: ITradingProfile PlaceOrder question

Hello, poutche! This depends on the broker. Some brokers mark partially filled orders as filled fully, and in such cases it will be required to place another order yourself. Other brokers mark partially filled orders as partially filled, and in this case the order will stay on the broker until it’s ...
by Anna MultiCharts
29 May 2019
Forum: MultiCharts .NET
Topic: ITradingProfile ModifyOrder question [SOLVED]
Replies: 3
Views: 439

Re: ITradingProfile ModifyOrder question [SOLVED]

Hello, poutche!

1) ITradingProfile.ModifyOrder is meant only for the orders that were placed through ITradingProfile. It cannot modify any other orders.
2) Yes, it is required to fill all the fields.
by Anna MultiCharts
24 May 2019
Forum: MultiCharts
Topic: Feature request: Poing and Figure traded volume
Replies: 3
Views: 285

Re: Feature request: Poing and Figure traded volume

Hello, jiaqiangmit!

Please attach some screenshots to illustrate the feature you’d like to get.
by Anna MultiCharts
23 May 2019
Forum: MultiCharts
Topic: Symbol list question - for stocks
Replies: 13
Views: 945

Re: Symbol list question - for stocks

futurestrader019, As I mentioned in my previous post the easiness of adding symbols in NT might be related to the fact that they already have some pre-defined stocks in their database. Do you have access to NT now? Have you tried using some stocks that are not pre-added to NT’s database, i.e Swedish...
by Anna MultiCharts
22 May 2019
Forum: MultiCharts
Topic: About Position Limit
Replies: 1
Views: 198

Re: About Position Limit

Hello, hunterdD!

Unfortunately there’s no such keyword.
by Anna MultiCharts
22 May 2019
Forum: MultiCharts
Topic: Session Times Problem
Replies: 1
Views: 223

Re: Session Times Problem

Hello, Mark!

There were no changes to the TS connection in the latest release. Please come to our Live Chat to demonstrate this issue by remote connection Mon-Fri from 6:30 AM to 1:00 PM Eastern time (11:30 AM to 6:00 PM GMT). We’ll do our best to help you.
by Anna MultiCharts
22 May 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

TrendFirst,

We tried to reproduce this on our end using the info from you, but didn’t manage to achieve similar results as captured on your screenshots.
What time zone are you in? Is this reproduced all the time on your end?
by Anna MultiCharts
21 May 2019
Forum: MultiCharts
Topic: Symbol list question - for stocks
Replies: 13
Views: 945

Re: Symbol list question - for stocks

Hello, futurestrader019! As far as we know NT have about 900 pre-added stocks from IB in their database. This simplifies the use of symbols because one doesn’t have to add each of them. But these are most commonly used stocks. If you select a stock that’s not found in this list it will be required t...
by Anna MultiCharts
21 May 2019
Forum: MultiCharts
Topic: Drawing Rectangle: fill and UI layer level
Replies: 9
Views: 694

Re: Drawing Rectangle: fill and UI layer level

PD Quig, We cross-checked the information, and here’s how it works: 1) data series is created on the chart (Data1), it receives the visual order = 1 (the lowest layer); by default the drawings are docked to the lowest informational series of the chart; 2) if any manual drawings were already applied ...
by Anna MultiCharts
17 May 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

TrendFirst,

Apologies for the confusion. I meant the IQFeed data feed settings in Quotemanager: https://www.multicharts.com/trading-sof ... php/IQFeed
by Anna MultiCharts
17 May 2019
Forum: MultiCharts
Topic: Watchlist Quote Doesn't Match Chart Quote
Replies: 16
Views: 810

Re: Watchlist Quote Doesn't Match Chart Quote

Hello, TrendFirst!

Please post a screenshot of the IQFeed settings and specify the version of MultiCharts and IQFeed client that you're currently using.
by Anna MultiCharts
16 May 2019
Forum: MultiCharts
Topic: Drawing Rectangle: fill and UI layer level
Replies: 9
Views: 694

Re: Drawing Rectangle: fill and UI layer level

PD Quig,

Could you specify the exact version and release where you observed a different behavior?
We tested this in MultiCharts 12 releases 1 and 3, and it is the same as in release 6.
by Anna MultiCharts
16 May 2019
Forum: MultiCharts
Topic: how to get open position pnl, in ticks or dollar
Replies: 1
Views: 299

Re: how to get open position pnl, in ticks or dollar

Hello, martingale! The P/L for the open positions can be viewed in the Open Positions tab of the Order and Position Tracker: https://www.multicharts.com/trading-software/index.php/Order_and_Position_Tracker The open position and P/L for it can be also displayed on a chart if the “Show Open Positions...
by Anna MultiCharts
15 May 2019
Forum: MultiCharts
Topic: ToS studies - easy way to get into MC
Replies: 1
Views: 201

Re: ToS studies - easy way to get into MC

Hello, futurestrader019!

There’s no pre-built study converter and I’m afraid it will be required to re-create your studies in PowerLanguage to work with them in MultiCharts.
by Anna MultiCharts
14 May 2019
Forum: MultiCharts
Topic: Drawing Rectangle: fill and UI layer level
Replies: 9
Views: 694

Re: Drawing Rectangle: fill and UI layer level

PD Quig, Thanks for the detailed description in PM. Unfortunately this cannot be viewed as a bug. The reason for the objects from Data(N+1) overlaping the objects from Data(N) is found in the order of the calculations and the series display within MultiCharts. First, the data series is drawn on the ...
by Anna MultiCharts
07 May 2019
Forum: MultiCharts
Topic: Drawing Rectangle: fill and UI layer level
Replies: 9
Views: 694

Re: Drawing Rectangle: fill and UI layer level

Hello, PD Quig! From the code you can access the same drawing settings as the ones that are available in the Format Drawing settings. The hollow style for the rectangle can be set using RectangleSetPattern(ID,1). You can leave a feature request on this page and describe in detail how you’d like to r...
by Anna MultiCharts
01 May 2019
Forum: MultiCharts .NET
Topic: Big Backtest Memory Problems
Replies: 3
Views: 379

Re: Big Backtest Memory Problems

Hello, rien! As we discussed this in Live Chat there are several things you can do: - decrease the data range, - decrease the number of symbols, - distribute your strategies/symbols between several portfolio workspaces. As for this: I see now that if i have multiple strategies (that i don't use at t...
by Anna MultiCharts
26 Apr 2019
Forum: MultiCharts
Topic: export code in octave
Replies: 4
Views: 386

Re: export code in octave

turbofib, Are you referring to the TJ’s suggestion to link octave scripts with MultiCharts by means of a DLL? If so, then yes, you can only share the info between MC and other programs/other programming languages using a DLL (it will be required to create this DLL first), but still you cannot use oc...
by Anna MultiCharts
24 Apr 2019
Forum: MultiCharts .NET
Topic: Volume Delta charts colours shading
Replies: 6
Views: 649

Re: Volume Delta charts colours shading

Al3cs,

Thanks for the screenshot. Our developers will consider your suggestion. I’ll post their decision once it is available.
by Anna MultiCharts
24 Apr 2019
Forum: MultiCharts .NET
Topic: Volume Delta charts colours shading
Replies: 6
Views: 649

Re: Volume Delta charts colours shading

Hello, Al3cs!

We are currently estimating the demand for the new style settings for Volume Delta charts. Please describe how you’d want the shading to look like or provide an image illustrating your idea.
by Anna MultiCharts
24 Apr 2019
Forum: MultiCharts
Topic: Saving Strategy Optimization Report
Replies: 3
Views: 259

Re: Saving Strategy Optimization Report

TraderD,

The implementation of this possibility is also planned for MultiCharts 13.
by Anna MultiCharts
23 Apr 2019
Forum: MultiCharts
Topic: Saving Strategy Optimization Report
Replies: 3
Views: 259

Re: Saving Strategy Optimization Report

Hello, TraderD!

There’s no such option at the moment. One optimization report is always stored if the workspace is saved.
We filed an improvement for disabling the optimization report storage completely for MultiCharts 13.
by Anna MultiCharts
23 Apr 2019
Forum: MultiCharts
Topic: drawinjg tools non-functional [SOLVED]
Replies: 3
Views: 272

Re: drawinjg tools non-functional [SOLVED]

Hello, tortoise! Let me sum up what was discovered during our Live Chat today. Drawings are attached to the series that’s sent to the back of your chart, and in your case it was one of the multiple indicators. You need to make sure that your data series is sent to back (right-click on the chart -> V...
by Anna MultiCharts
18 Apr 2019
Forum: MultiCharts
Topic: Interactive Brokers New European Data Bundle [SOLVED]
Replies: 1
Views: 467

Re: Interactive New Data Bundle [SOLVED]

Hello, SP!

According to the info provided by IB API support “the subscription "European Equities and Derivatives Display Value Bundle" provides data only for display in TWS, and does not provide data to the API”. It won’t be possible to receive this data in MultiCharts unfortunately.
by Anna MultiCharts
17 Apr 2019
Forum: MultiCharts
Topic: Editor crashing constantly after optimization.
Replies: 1
Views: 176

Re: Editor crashing constantly after optimization.

Hello, hughesfleming!

Please come to our Live Chat to demonstrate this issue remotely. We'll be expecting you Mon-Fri from 6:30 AM to 1:00 PM EST (11:30 AM to 6:00 PM GMT).
by Anna MultiCharts
17 Apr 2019
Forum: MultiCharts .NET
Topic: CustomInstrument for the resolution same as primary data's
Replies: 5
Views: 643

Re: CustomInstrument for the resolution same as primary data's

sunsirius,

Sorry for the delayed reply. This was confirmed to be a bug, the fix is currently targeted to MultiCharts 13.
by Anna MultiCharts
17 Apr 2019
Forum: MultiCharts
Topic: export code in octave
Replies: 4
Views: 386

Re: export code in octave

Hello, turbofib!

Regular MultiCharts can only work with PowerLanguage/EasyLanguage, i.e you can only import/export studies in/from MultiCharts in this programming language. As for MultiCharts .NET - it uses C#/VB.NET for studies creation.
by Anna MultiCharts
16 Apr 2019
Forum: MultiCharts
Topic: WFA: recommended inputs: where are they displayed?
Replies: 7
Views: 462

Re: WFA: recommended inputs: where are they displayed?

wilkinsw, There's also strange behaviour when the PT WFA finishes: If you close the WFA report and enter the inputs of the last IS run (then maybe extend the end date, like I do), then run a backtest: The resultant performance report doesn't equate to the inputs. If you save that PT file and then re...
by Anna MultiCharts
11 Apr 2019
Forum: MultiCharts
Topic: WFA: recommended inputs: where are they displayed?
Replies: 7
Views: 462

Re: WFA: recommended inputs: where are they displayed?

Too many (almost double) the number of runs are being estimated for PT WFAs akin to MC. I reported the issue here: viewtopic.php?f=1&t=51803&p=131727#p131716 ... When are bugs in PT optimizations being fixed? We are still working on the reported cases internally. If any issues are confirmed – they ...
by Anna MultiCharts
11 Apr 2019
Forum: MultiCharts
Topic: Multiple data streams rectangle drawing issue [SOLVED]
Replies: 5
Views: 543

Re: Multiple data streams rectangle drawing issue [SOLVED]

This bug was fixed in MultiCharts 12 Release 6. You can download it here: http://www.multicharts.com/trading-software-download/
by Anna MultiCharts
10 Apr 2019
Forum: MultiCharts
Topic: backfilling data from IB
Replies: 2
Views: 298

Re: backfilling data from IB

Hello, martingale! Make sure that you’re using MultiCharts in the Online mode and that the option “Download missing historical data” is enabled. You can check this in the main MultiCharts window -> File -> Preferences -> Data server mode tab. If some data is still missing you can try reloading it: C...
by Anna MultiCharts
10 Apr 2019
Forum: MultiCharts
Topic: WeBank datafeed & IB broker [SOLVED]
Replies: 2
Views: 268

Re: WeBank datafeed & IB broker [SOLVED]

Hello, Wapi!

You need to configure the symbol mapping from Webank to IB. Please see this article:
https://www.multicharts.com/trading-sof ... ol_Mapping
If the error persists after that please post a screenshot of the error message and of the symbol mapping for IB.
by Anna MultiCharts
08 Apr 2019
Forum: MultiCharts
Topic: WFA: recommended inputs: where are they displayed?
Replies: 7
Views: 462

Re: WFA: recommended inputs: where are they displayed?

Hello, wilkinsw!

I’m afraid there’re no recommended inputs for Portfolio Trader. This feature was introduced for the reworked optimization in MultiCharts 12 for the charts only. Optimization in Portfolio is the same as in MultiCharts 11.
Attached is the comparison pic.
by Anna MultiCharts
26 Mar 2019
Forum: MultiCharts
Topic: Optimization: Same underlying, different time ? [SOLVED]
Replies: 6
Views: 434

Re: Optimization: Same underlying, different time ? [SOLVED]

Hello, joebone!

I’m afraid this cannot be done within one workspace. You need to create separate portfolio workspaces, each with different data ranges to be able to optimize the desired time periods.
by Anna MultiCharts
26 Mar 2019
Forum: MultiCharts .NET
Topic: CustomInstrument for the resolution same as primary data's
Replies: 5
Views: 643

Re: CustomInstrument for the resolution same as primary data

Hello, sunsirius! We’ve checked your case on our end. Your study works fine when anything but 1 day is selected for the resolution of the main data series. With minute-based main data series the data for the additional instrument having the same resolution is extracted fine with the help of CustomIn...
by Anna MultiCharts
26 Mar 2019
Forum: MultiCharts
Topic: Performance Issue - Drawing objects
Replies: 4
Views: 362

Re: Performance Issue - Drawing objects

PK1, I’m afraid we cannot tell anything from this screenshot. We need to view and troubleshoot the issue on site. Right now we don’t even have any idea of how this workspace impacts your performance. Please come to demonstrate the issue to Live Chat once you have a chance. As per your suggestions ab...
by Anna MultiCharts
21 Mar 2019
Forum: MultiCharts
Topic: Performance Issue - Drawing objects
Replies: 4
Views: 362

Re: Performance Issue - Drawing objects

Hello, PK1! We’d be able to analyze this case if you could provide us the testing environment. Do you still have a backup of that workspace with the old arc? If you open it now will the issue be reproduced? If it is easily reproduced on this workspace, please come to demonstrate the issue to our Liv...
by Anna MultiCharts
21 Mar 2019
Forum: MultiCharts
Topic: Automatic stocks list update in Portfolio Trader
Replies: 1
Views: 240

Re: Automatic stocks list update in Portfolio Trader

Hello, Gaetano!

Unfortunately adding/removing symbols from the symbol grid and enabling/disabling strategies automatically is also not possible in the Portfolio Trader. All modifications are to be performed manually.
by Anna MultiCharts
19 Mar 2019
Forum: MultiCharts
Topic: compile error:"line 0, column 0" - Low(0) [SOLVED]
Replies: 4
Views: 2004

Re: compile error:"line 0, column 0" - Low(0) [SOLVED]

Hello, lantama!

Yes, this improvement was introduced in MultiCharts 12 Release 4.
by Anna MultiCharts
13 Mar 2019
Forum: MultiCharts .NET
Topic: Is there a way to Disable the Trade Button?
Replies: 1
Views: 314

Re: Is there a way to Disable the Trade Button?

Hello, Jobauma!

Unfortunately this button cannot be removed.
by Anna MultiCharts
07 Mar 2019
Forum: MultiCharts
Topic: Idea: purposely send a rejected order to test IB connection?
Replies: 3
Views: 336

Re: Idea: purposely send a rejected order to test IB connection?

Hello, pcrespo! We’ve checked this on our end and the keyword works fine on our end. Please let us know the details: what happens in MultiCharts when RejectedOrderCategory returns 0 and you expect it to return a different value? Can you describe the setup in which this is reproduced on steady basis ...
by Anna MultiCharts
06 Mar 2019
Forum: MultiCharts
Topic: Call a study within an Easylanguage script
Replies: 3
Views: 370

Re: Call a study within an Easylanguage script

anfo0000,

That’s not possible to call one signal from another, but you can insert all signals that you need into one chart and they will act as a whole.
by Anna MultiCharts
05 Mar 2019
Forum: MultiCharts
Topic: Entry at exact time different with tick or minute bar
Replies: 26
Views: 3203

Re: Entry at exact time different with tick or minute bar

Hello, McGeorge!

Our developers have considered this feature request and new keywords for returning the tick timestamp/last bar update time might be added in future versions of MultiCharts.
by Anna MultiCharts
04 Mar 2019
Forum: MultiCharts
Topic: Call a study within an Easylanguage script
Replies: 3
Views: 370

Re: Call a study within an Easylanguage script

Hello, anfo0000!

Yes, you can do that:
https://www.multicharts.com/trading-sof ... y_on_study
Buy and Sell (as well as other order generating keywords) can only be used in signals.
by Anna MultiCharts
04 Mar 2019
Forum: MultiCharts
Topic: Show historical order name
Replies: 12
Views: 1035

Re: Show historical order name

Smoky, As I said earlier real trades (whether generated manually or by an autotrading strategy) should not be erased from the chart even if you start autotrading in the SA mode. Please make sure that the correct broker profile and account are selected for that chart, that the Chart Trading Panel was...
by Anna MultiCharts
01 Mar 2019
Forum: MultiCharts
Topic: Wrong Backtesting Result [SOLVED]
Replies: 7
Views: 2096

Re: Wrong Backtesting Result [SOLVED]

McGeorge, Thanks for pointing this out. Our engineers revealed a bug with the limit order assumptions in the Playback mode. It should be fixed in one of the nearest releases. Please visit our blog every once in a while to see when a new release is launched and if it contains this fix: https://www.mu...
by Anna MultiCharts
01 Mar 2019
Forum: MultiCharts
Topic: Show historical order name
Replies: 12
Views: 1035

Re: Show historical order name

Smoky, The SA auto trading mode shows only actual trades that were executed by the broker. The SA mode cannot have any historical strategy orders when autotrading is started. At the beginning of autotrading this mode starts from Flat, the code will be first recalculated on the nearest bar close (or ...
by Anna MultiCharts
01 Mar 2019
Forum: MultiCharts
Topic: Custom Resolution
Replies: 7
Views: 630

Re: Custom Resolution

signalworks,

The resolution size can only be specified in the Format instrument dialog.
If you’d like to dynamically change the boxsize as you stated initially, then you may want to check out the Line Break template.
by Anna MultiCharts
28 Feb 2019
Forum: MultiCharts
Topic: Variable Assignment is Distorting Values
Replies: 3
Views: 367

Re: Variable Assignment is Distorting Values

Hello, multichartsUser23! BollingerBandwidth is not found among the pre-built functions in MultiCharts. There’s only BollingerBand function, which is a Simple function, and all functions that are referenced in it are also Simple ones. Please attach your workspace and BollingerBandwidth’s script so t...
by Anna MultiCharts
28 Feb 2019
Forum: MultiCharts
Topic: Wrong Backtesting Result [SOLVED]
Replies: 7
Views: 2096

Re: Wrong Backtesting Result [SOLVED]

Hello, McGeorge! The behavior is correct. Our backtesting is designed to simulate the real trading conditions. In real trading when you place an order it gets into the order book (DOM). So if you placed a limit order for 28221, this price would get into the order book and your order would be execute...
by Anna MultiCharts
27 Feb 2019
Forum: MultiCharts
Topic: NumEvenTrades in Signal
Replies: 3
Views: 333

Re: NumEvenTrades in Signal

Hello, rgranero!

Please attach your workspace, signal, export of data and an example of the output demonstrating that NumEvenTrades returns incorrect value.
by Anna MultiCharts
27 Feb 2019
Forum: MultiCharts
Topic: To change to have more decimal places for indicator values
Replies: 7
Views: 768

Re: To change to have more decimal places for indicator values

Automeq,

"Close:1:5" serves only for the display, it doesn’t affect the number itself. If you need to round off, please use the Round command:
https://www.multicharts.com/trading-sof ... .php/Round
by Anna MultiCharts
27 Feb 2019
Forum: MultiCharts
Topic: Custom Resolution
Replies: 7
Views: 630

Re: Custom Resolution

signalworks,

You can find the size and type of the resolution using the IBaseOptions interface.
by Anna MultiCharts
26 Feb 2019
Forum: MultiCharts
Topic: Show historical order name
Replies: 12
Views: 1035

Re: Show historical order name

Anna, first i want to see order name of yesterday trading day because MC12 ERASE all screen when the stategy start a new day ! I try a workaround and my stategy do your job with Text drawing and arrows to show buy and sell signals name and type. 1- the chart don't memorise my drawing 2- my signals ...
by Anna MultiCharts
25 Feb 2019
Forum: MultiCharts
Topic: Custom Resolution
Replies: 7
Views: 630

Re: Custom Resolution

signalworks,

Unfortunately regular point resolution template is not available in the program, and we cannot post it here. Please resort to the templates that are represented in the platform.
by Anna MultiCharts
25 Feb 2019
Forum: MultiCharts
Topic: How do I get more than 14 symbol link groups with version 9?
Replies: 9
Views: 1373

Re: How do I get more than 14 symbol link groups with version 9?

Hello, trader39! Unfortunately the timeframes have moved a bit. Our developers are tailoring the new functionality so that it guarantees the best performance, but right now it seems that it will take more time than we expected back in November. The ETA for MultiCharts 13 is the first half of 2019 at...
by Anna MultiCharts
22 Feb 2019
Forum: MultiCharts
Topic: Custom Resolution
Replies: 7
Views: 630

Re: Custom Resolution

Hello, signalworks! Point resolution doesn’t have any boxsize setting. It’s one of the available resolutions of the regular chart type and it has bars, not boxes, so I’m a bit confused about what you’d like to achieve. Boxsize settings are available for several non-regular chart types, so if you’re ...
by Anna MultiCharts
14 Feb 2019
Forum: MultiCharts
Topic: mail alert with stocks information
Replies: 4
Views: 365

Re: mail alert with stocks information

Hello, no erocla!

I’m afraid that’s not possible to combine several alerts and to send them using just one email. Each alert is sent separately.
by Anna MultiCharts
14 Feb 2019
Forum: MultiCharts
Topic: Monetary Stop Loss in Opening Position Bar (without "setstoploss")
Replies: 3
Views: 383

Re: Monetary Stop Loss in Opening Position Bar (without "setstoploss")

fringe, EntryPrice Returns a numerical value, indicating the price at the initial entry into the specified position. The value is taken from the chart (from the strategy order). In the SA mode EntryPrice (as well as the value on the chart) will coincide with the real FillPrice on the broker. In the ...
by Anna MultiCharts
13 Feb 2019
Forum: MultiCharts
Topic: Sessions
Replies: 1
Views: 248

Re: Sessions

Hello, XIKON! MultiCharts uses bar close timestamp. If your daily bars have the 00:00 timestamp, then the sessions’ template used for this symbol/chart in the given time zone ends at 00:00. Default sessions for your chart are taken from QuoteManager (double-click on the symbol to open its settings a...
by Anna MultiCharts
13 Feb 2019
Forum: MultiCharts
Topic: Show historical order name
Replies: 12
Views: 1035

Re: Show historical order name

Hello, Smoky! Unfortunately the display of historical trades without a connected broker profile is not possible on charts. That’s because you can have one and the same chart symbol traded with different brokers and on different broker accounts, and while the appropriate combination of them is not ch...
by Anna MultiCharts
08 Feb 2019
Forum: MultiCharts
Topic: Don't Use Multicharts with MBTrading
Replies: 7
Views: 629

Re: Don't Use Multicharts with MBTrading

Hello, multichartsUser23! Let us give our insight of the situation. You have stated, “I've been told at some point by MC tech support that I'm the only person who uses this brokerage” – there must have been some misunderstanding. It is hard to find the exact wording that was used due to the amount o...
by Anna MultiCharts
06 Feb 2019
Forum: MultiCharts
Topic: datafeed CQG AMP Eurex market
Replies: 1
Views: 230

Re: datafeed CQG AMP Eurex market

Hello, pacro!

I believe you’ve already contacted our support on this matter.
Please use the CQG WebAPI Sample application that we provided to check if the prices that you receive there matche the prices that are displayed by MultiCharts.
by Anna MultiCharts
01 Feb 2019
Forum: MultiCharts
Topic: Multiple data streams question
Replies: 1
Views: 399

Re: Multiple data streams question

Hello, PD Quig!

This will require introducing debugging logic to your code. Please try outputting the calculation results for the conditions that are related to bar painting to be able to see why the code paints different number of bars in each case.
by Anna MultiCharts
31 Jan 2019
Forum: MultiCharts
Topic: MULTICHARTS 12.0 RELEASE 4
Replies: 36
Views: 2814

Re: MULTICHARTS 12.0 RELEASE 4

Hello, wilkinsw! RE: stop and stop-limit orders conversion. We’ve exchanged multiple emails on this matter last year and arrived to consensus that we’ll perform the conversion this way: https://www.multicharts.com/discussion/viewtopic.php?t=51308#p128897 These conversion principles were introduced i...
by Anna MultiCharts
31 Jan 2019
Forum: MultiCharts
Topic: Variable Assignment is Distorting Values
Replies: 3
Views: 367

Re: Variable Assignment is Distorting Values

Hello, multichartsUser23! In the first script you output the variable values on previous bars, and in the second – the function values on previous bars. Depending on the type of the function – simple or series – the values of it might be different. We’d recommend introducing Print commands to also s...
by Anna MultiCharts
31 Jan 2019
Forum: MultiCharts
Topic: chart drawing problems
Replies: 1
Views: 250

Re: chart drawing problems

Hello, fibdax! MultiCharts doesn’t have the functionality of drawing duplication on other charts at the moment. When did you first notice this? Has something changed to your PC setup, were any new programs installed that could interfere with MultiCharts working? If there were any changes, try revert...
by Anna MultiCharts
30 Jan 2019
Forum: MultiCharts
Topic: Rare Spikes in Output
Replies: 1
Views: 224

Re: Rare Spikes in Output

Hello, multichartsUser23!

Please provide your workspace and study so that we could analyze this.
by Anna MultiCharts
29 Jan 2019
Forum: MultiCharts
Topic: Percent Trailing Stop Using Data2
Replies: 3
Views: 429

Re: Percent Trailing Stop Using Data2

Hello, TrendFirst! If you need to send the orders more often than once in an hour, then you should either use a smaller resolution for Data1 (which is your main trading data series), or use IOG. Having Data2 with a smaller data range won’t give you more frequent trades as it’s not a trading data ser...
by Anna MultiCharts
29 Jan 2019
Forum: MultiCharts
Topic: MC12 WFA report: What is "PostOptimization Risk"?
Replies: 1
Views: 278

Re: MC12 WFA report: What is "PostOptimization Risk"?

Hello, wilkinsw!

PostOptimization Risk is calculated as the average drawdown multiplied by 1.5 and allows for estimating the post-optimization trading risk.
by Anna MultiCharts
29 Jan 2019
Forum: MultiCharts
Topic: CQG data with MC?
Replies: 4
Views: 552

Re: CQG data with MC?

Hello, Mark! To use CQG connections in MultiCharts that is irrelevant whether you have any native CQG program installed or not. But you should make sure that your account is enabled for Web API as this is the API that’s used in MultiCharts. You can cross-check this info by contacting your broker. If...
by Anna MultiCharts
28 Jan 2019
Forum: MultiCharts .NET
Topic: How to Link Inputs of the Same Indicator on a Workspace?
Replies: 3
Views: 586

Re: How to Link Inputs of the Same Indicator on a Workspace?

Jobauma,

Unfortunately we don’t have any ready-made examples for this, so I’m afraid you’ll need to search for this on the web or maybe other Forum users will be able to share their experience on this matter.
by Anna MultiCharts
28 Jan 2019
Forum: MultiCharts
Topic: Multiple data streams rectangle drawing issue [SOLVED]
Replies: 5
Views: 543

Re: Multiple data streams rectangle drawing issue [SOLVED]

PD Quig,

Thanks for the files. The issue has been replicated now. The fix is targeted for MultiCharts 12 Release 6.
by Anna MultiCharts
28 Jan 2019
Forum: MultiCharts
Topic: how do I view in a chart the buy and sell of the strategy? [SOLVED]
Replies: 9
Views: 669

Re: how do I view in a chart the buy and sell of the strategy? [SOLVED]

Hello, Smoky! What you’re reporting seems to be different from what lui72 was asking and what I explained: lui32 is talking about hypothetical backtesting orders that disappear, and from your description it is as if the real trades from the previous day are erased. Real trades should remain on the c...
by Anna MultiCharts
17 Jan 2019
Forum: MultiCharts
Topic: backtesting settings: Ignore Tick Cache in Realtime [SOLVED]
Replies: 1
Views: 500

Re: backtesting settings: Ignore Tick Cache in Realtime [SOLVED]

Hello, wilkinsw! Tick cache is required to ensure that no ticks are skipped during strategy calculations in realtime. This is especially important for highly volatile symbols, when new ticks arrive faster than a strategy can be calculated, e.g. while your strategy is being calculated on tick #1 the ...
by Anna MultiCharts
17 Jan 2019
Forum: MultiCharts
Topic: WFO Questions
Replies: 1
Views: 280

Re: WFO Questions

Hello, signalworks!

Please provide your workspace, signals, export of data in QMD + screenshots of optimization and robustness settings, inputs used, WFO results so that we could analyze this case.
by Anna MultiCharts
17 Jan 2019
Forum: MultiCharts
Topic: VWAP for intraday time and tick bars [SOLVED]
Replies: 3
Views: 556

Re: VWAP for intraday time and tick bars [SOLVED]

syswizard, There’s only one VWAP indicator that’s pre-built in the program – VWAP reset, so I’m not sure what 3 VWAP indicators you’re referring to. You can find the description of how it works here: https://www.multicharts.com/discussion/viewtopic.php?t=8952 In the case of day trading, would not th...
by Anna MultiCharts
17 Jan 2019
Forum: MultiCharts
Topic: Monetary Stop Loss in Opening Position Bar (without "setstoploss")
Replies: 3
Views: 383

Re: Monetary Stop Loss in Opening Position Bar (without "setstoploss")

Hello, fringe! In both AA and SA the price for setstoploss (and other algorithmic orders) is calculated from the entry order fill price (real price on the broker). Your workaround – "Sell 1 contract next bar at (entryprice - 1000/bigpointvalue) stop;" – will not be of much help as entryprice will re...
by Anna MultiCharts
16 Jan 2019
Forum: MultiCharts
Topic: how do I view in a chart the buy and sell of the strategy? [SOLVED]
Replies: 9
Views: 669

Re: how do I view in a chart the buy and sell of the strategy? [SOLVED]

Lui72, If you’re trading in SA mode that’s pre-determined behavior for the backtesting orders to disappear. When you start autotrading in SA the strategy is recalculated and it starts as if from Flat (as though there were no trades earlier). Backtesting results will be preserved in AA mode, but this...
by Anna MultiCharts
15 Jan 2019
Forum: MultiCharts .NET
Topic: How to Link Inputs of the Same Indicator on a Workspace?
Replies: 3
Views: 586

Re: How to Link Inputs of the Same Indicator on a Workspace?

Hello, Jobauma! You can try using Singleton that will store the indicators IDs and event states. Your studies will call it when they are calculated: http://csharpindepth.com/articles/general/singleton.aspx MultiCharts doesn’t assign IDs for indicators, so you’ll need to do that from the code. Such i...
by Anna MultiCharts
15 Jan 2019
Forum: MultiCharts
Topic: VWAP for intraday time and tick bars [SOLVED]
Replies: 3
Views: 556

Re: VWAP for intraday time and tick bars [SOLVED]

Hello, syswizard!

The pre-built WVAP reset indicator doesn’t have any restrictions for the bar type/resolution. It can be calculated on a xxx tick chart.
What’s the exact difficulty you’re facing?
by Anna MultiCharts
15 Jan 2019
Forum: MultiCharts
Topic: Read values from Strategy Properties
Replies: 1
Views: 227

Re: Read values from Strategy Properties

Hello, WildWex!

I’m afraid there’re no keywords in PowerLanguage that would allow for retrieving this info from Strategy Properties. There’s no access to this info from the code.
by Anna MultiCharts
15 Jan 2019
Forum: MultiCharts
Topic: Global Variable as an input to an indicator [SOLVED]
Replies: 2
Views: 354

Re: Global Variable as an input to an indicator [SOLVED]

Hello, PD Quig!

Unfortunately it’s impossible to change inputs dynamically neither from a PowerLanguage code, nor via any other means.
by Anna MultiCharts
15 Jan 2019
Forum: MultiCharts
Topic: Multiple data streams rectangle drawing issue [SOLVED]
Replies: 5
Views: 543

Re: Multiple data streams rectangle drawing issue [SOLVED]

Hello, PD Quig!

Please provide your workspace + simplified indicator in PLA so we could reproduce and analyze this.
by Anna MultiCharts
15 Jan 2019
Forum: MultiCharts
Topic: video tutorial in italian
Replies: 1
Views: 227

Re: video tutorial in italian

Hello, lui72!

There’re no official video tutorials or manuals in Italian. The support for MultiCharts is provided in English only. Please try to search for the Italian tutorials on the web.

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